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How to handle catch-all email addresses

Understand what catch-all email means, why it creates uncertainty, and how to handle risky addresses without pretending they are verified mailboxes.

A domain can accept an address that has no mailbox

Some mail servers accept recipients broadly instead of rejecting unknown mailbox names during an SMTP check. This is called catch-all or accept-all behavior. Acceptance at the domain level cannot establish that the specific recipient exists. A verifier must retain that uncertainty rather than promise delivery.

Read the status and the evidence together

A risky status is a reason to apply a policy. Inspect the reason and accept-all signal in your actual response; other risk signals may also produce risky outcomes. Do not assume that every risky address is catch-all, and do not turn a nonzero score into a delivery guarantee.

Illustrative policy
valid   -> eligible under your normal consent/sending policy
risky   -> separate review segment; inspect reason and signals
invalid -> suppress from this send; request a correction
unknown -> inconclusive queue; preserve the original record

Choose a policy for the operation

For a new account, ask the user to confirm ownership through your normal confirmation flow. For an existing marketing list, separate catch-all rows and assess relationship, consent, recency, and observed bounce history before sending. A confirmation message establishes access only when the user completes the flow; it is not something a verifier can infer from SMTP acceptance.